Frequently Asked Questions

Will I get a certification for the crystals?

Certifications are not available.

How do crystals help and heal?

Holding crystals, wearing them or placing them on your body is thought to promote physical, emotional and spiritual healing. They are known to positively interact with your body's energy field or chakras.

Can I use the oil blends if I’m pregnant? 

You should NOT use the oil blends if you’re pregnant 

How can I book a tarot session?

You can fill the form here or reach out to us by email on sdholistichealing1@gmail.com

Can you predict things for us?

No. We don't predict anything but we would love to help you with insights and guidance.

How long will my order take to reach?

All orders take 7-10 working days for delivery.

Do you offer COD?

We do not offer cash on delivery yet.

What is your return policy?

If a product purchased is defective or not to the buyer's satisfaction, the buyer can return the product in its original condition within 7 days, from the date of delivery. Items must be unused and packed in the original packing. Items will be inspected before processing the refund. The responsibility and charges for shipping of the said product will be borne by the customer. In such an event, the Company shall provide Buyer a credit for other purchases from the Site (less shipping and handling charges incurred). 

Do you deliver to my city?

All our other products can be ordered Pan India

I have received a damaged parcel/ product. What do I do?

We ensure all the products leaving our workshop are packed carefully and with utmost care. In case, the products get damaged, please send us an email with pictures of the products on . Our team will then investigate and get back to you within 36-72 hours and either dispatch a new package or issue a credit note, based on the situation. Complaints made after 24 hours of date delivery, will not be accepted.

I got the wrong products. What do I do?

While we try to be very careful while packing all orders, in case you received the wrong products, please send us an email on sdholistichealing1@gmail.com and someone from the team will help solve the problem.

How can I cancel my order?

An order once placed cannot be cancelled. If for any reason, you'd like to request a credit note for your order, it can be done if the order has not been dispatched from our kitchen. We dispatch all orders within 24 hours of receiving them.

How can I pay for my order?

You can pay on the website using the following methods: Debit Card- Mastercard, Visa, Diners Club, Credit Card- Mastercard, Visa, American Express Wallets- PayTM, Mobikwik, JioMoney, Oxigen UPI